Privacy Policy

At Sparrow Gold, we value the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. By using our services, you consent to the practices outlined in this policy.

Information We Collect
We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and home address. We collect this information when you create an account, place an order, or contact our customer support team.

  • Payment Information: When you make a purchase or sell gold, we may collect payment details, such as your credit card number, bank account details, and billing address.

  • Technical Information: This includes your IP address, browser type, operating system, and browsing activity on our website. This helps us improve user experience and site performance.

  • Cookies: We use cookies to enhance your browsing experience. Cookies are small text files stored on your device to remember your preferences and activities.

How We Use Your Information
The information we collect is used for:

  • Providing Services: To process your gold-selling transactions and communicate with you regarding your orders.
  • Improvement of Services: To analyze user behavior and improve our website, products, and services.
  • Customer Support: To respond to your queries, offer support, and manage your requests.
  • Marketing and Communication: To send promotional emails, newsletters, or offers that we think may interest you. You can opt-out of marketing communications at any time.

How We Protect Your Data
We take your privacy seriously and use a range of security measures to protect your personal data, including encryption technologies and secure servers.

Third-Party Disclosure
We do not share your personal information with third parties for marketing purposes. However, we may share your data with trusted service providers, such as payment processors and delivery partners, to fulfill your orders.

Your Rights
You have the right to access, correct, or delete the personal data we hold about you. You can also opt-out of marketing communications or restrict our use of your personal information.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will be effective immediately.

Contact Us
If you have any questions or concerns about our privacy practices, please contact us at smileegoldone@gmail.com